Square Enix will protect itself from toxic fans

In order to protect its employees and partners Square Enix introduced a new anti-harassment policy. This policy defines what constitutes harassment and how the Company will respond to such incidents.

Unfortunately, in the age of the Internet, threats and harassment against people in the gaming industry are not uncommon. This behavior is not limited to the developer. There were death threats against the actress Abby In The Last of Us 2 plays, and Nintendo had to cancel a live event because of an alleged Splatoonfan threatened violence. In one on the website of Square Enix In the published policy, the company addresses harassment affecting its employees and partners, from support teams to executives.

Although Square Enix Appreciating feedback from its fans and customers, the company states that harassment from customers is unacceptable. It has clearly defined what constitutes harassment and how to respond to such incidents.

Square Enix will crack down on toxic behavior

Square Enix defines harassment as threats of violence, slander, disruption of business, trespassing and the like. The company has clearly defined what it considers unacceptable behavior. In such cases, the developer reserves the right to refuse service to affected customers. In cases of “malicious intent,” the company may take legal action or involve the police to protect its employees.

Unfortunately, such measures have probably become necessary for developers like Square Enix. Some players have sent angry and threatening messages to members of the game development industry, including voice actors and actors. Recently was Sena Bryerthe voice actress of Wuk Lamat In Final Fantasy 14 Dawn TrailTarget of transphobic attacks.

The company received several death threats back in 2018, and one of these threats related to the gacha mechanism led to an arrest in 2019. The developer also had to cancel a tournament in 2019 because it received similar threats to Nintendo. Such events highlight the need for protective measures for employees in the gaming industry.

Click here for ours Podcast episode on the topic – Episode 32: Scandals in the gaming world and toxic fans.

Source: Square Enix